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Meddygfa Beechwood Surgery
Caring for the Community of East Newport
Doctors & Staff
Practice Manager
based at Beechwood
Our Practice Manager has over 20 years experience in General Practice. She is responsible for the day-to-day smooth running of
the practice. This includes overseeing the appointments system, GP and reception staff rotas; dealing with enquiries and complaints
in line with relevant guidelines.
She is ever willing to engage with our patients and pivotal in ensuring the efficient running of the practice so as to optimise the
delivery of appropriately directed care for all.
Practice Administrative and Reception Staff
at Beechwood or Alway Surgery
They will undertake the booking of appointments, handle repeat prescription requests and will do their utmost to attend to your
queries. On occasions they may ask you to provide additional information in order for them to process your task in the most efficient
manner. They all respect your privacy and are bound by the same rules of confidentiality as the doctors and nurses; so they may need
to enquire if you have the appropriate written authority to be able to discuss details about a third party.
They may also be able to furnish you with specific test results and reports if authorised by your doctor. However please bear in mind
that most tests take at least 1 week to return from the laboratories (more complicated investigations, take longer), whilst hospital
reports and out-patient letters frequently take in excess of 3 weeks to arrive at the surgery.
Practice Secretaries
Mrs. Julie Ruddick
Mrs. Annaliese Kidd
Our secretaries are based at Beechwood Surgery and remain responsible for all typographical tasks related to the GP’s dictations
and subsequent processing of onward referral to hospital or other allied organisations.
Should you have any queries regarding referrals from your doctor to the hospital, you can contact the hospital Booking Centre
direct on 01495 765055
Otherwise you may approach the secretaries for any additional information pertaining to the above or other ‘letters’ instructed by the
GP on 01633 636419.
Business/Finance Manager
Primarily provides us with an unbridled advantage in maintaining financial control, optimising income and managing various
services required to assist and promote the efficient running of our practice.
Ms. Kelly Yemm
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ILM Diploma Level 5
Management
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ILM Certificate Level 3 in
First Line Management
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AAT Certificate in
Accountancy.
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CIPD Certificate Level 3
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AmSpar Diploma in
Health Service Reception
Mrs. Patricia Lewis
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FMISA Diploma - Practical Book
Keeping
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IABD Diploma - Computerised
Book Keeping
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IOSH - Management Safety
Beechwood Surgery | 371-373 Chepstow Road | Newport | NP19 8HL Tel: 01633 277771 Fax: 01633 290631